Promoting excellence

With 30 years of experience in delivering high quality events and meetings, we are a true leader in helping clients achieve and realise their customer engagement goals.

Our richly diverse international teams represent our most precious resource. At MCI, we are dedicated in supporting our talents’ professional growth and providing our clients with the highest standards of service and professionalism.

Our commitment in supporting our talents’ development is clearly demonstrated by our in-house learning and development department. In 2016, the MCI Institute delivered a combined total of 4,752 learning hours received by MCI talents in 2016

Learning-Performance-Institute

  • 3,094 enrolments

    to MCI Institute workshops

  • 4,752 combined total

    learning hours received, out of which 43% online, in over 83 different topics

  • 16031_verzameling pictogrammen_annual report deel 2 2,186 Knowledge Assets

    created in 18 Centers

  • 16031_verzameling pictogrammen_annual report deel 2 56 Training

    days delivered

  • 16031_verzameling pictogrammen_annual report deel 2 38 Managers

    offered online training by Harvard Business Publishing

  • 16031_verzameling pictogrammen_annual report deel 2 59 Talents

    certified with industry specific certifications

Core Values

Our vision, day-to-day operations and relationships with partners and suppliers are cemented by the core values of:

  • 16031_verzameling pictogrammen_annual report deel 2

    Living by growth

    An ambition that allows us to accomplish our own – and our clients’ – dreams and aspirations.

  • Promoting entrepreneurship

    Boosting partnership and teamwork with clients and partners.

  • 16031_verzameling pictogrammen_annual report deel 2

    Believing in people

    Creating and nurturing relationships that connect and engage our global community.

  • 16031_verzameling pictogrammen_annual report deel 2

    Building fair relations

    Earning and maintaining trust among our collaborators and clients.

Sustainability

At MCI, sustainability is a core part of who we are, what we stand for and how we create value for our clients. We embrace the sustainability imperative as a moral responsibility, an economic opportunity and a driver of innovation. Our mission is to be a catalyst for change and part of the global sustainability movement using our skills, voice, and relationships to make a positive impact for our clients and on the world.

As the first company in the meetings and events industry to sign the UN Global Compact in 2007, MCI is a pioneer and thought leader in the development of sustainable events and has won over 20 awards for our work with clients and the community.

From that base, we have expanded our portfolio to deliver over 850 projects about sustainable development issues. We specialise in helping our clients engage and activate stakeholders to realise their responsible business objectives and make sustainability achievable, desirable and a competitive advantage.

For more detailed information, please visit: www.mcisustainability.com

  • 16031_verzameling pictogrammen_annual report deel 2 33,361 talents clients and suppliers trained since 2007
  • 16031_verzameling pictogrammen_annual report deel 2 18,925 hours of staff volunteering, raising €5.7 Million for 468 community projects
  • 16031_verzameling pictogrammen_annual report deel 2 32% offices running on sustainable energy
  • 16031_verzameling pictogrammen_annual report deel 2 20 sustainable awards won since 2007

Health and Security

The security of attendees, suppliers and employees is a priority for MCI. We have robust processes in place for assessing the Health & Security risks of each of our 5,000+ annual events. Our global health and safety audit tool, which is mandatory for every event, produces an automatic report based on ten comprehensive criteria, from food safety, to venue security and transport.

This is complemented by the implementation of a detailed evaluation system provided by an official 3rd party security service. This real-time evaluation provides with the latest information on the risk levels of each host country’s geopolitical and criminal factors.

Acts of terrorism have been spread around the world significantly in the past 2 years. At MCI we are monitoring these unfortunate developments with heightened vigilance and as a result we have dedicated more time and resources towards strengthening our security protocols when organising events in high-risk regions.

Additionally, we have redesigned our crisis management practice to reflect the robust training of our staff and our strong commitment to Health & Security of our attendees, suppliers and employees.

At MCI we are constantly innovating our approach to Health & Security for ensuring that our attendees stay always up-to-date and safe in wherever their event is taking place.

  • 16031_verzameling pictogrammen_annual report deel 2 800 hours of total training offered in Health & Security
  • 16031_verzameling pictogrammen_annual report deel 2 483 hours of crisis management training conducted
  • 16031_verzameling pictogrammen_annual report deel 2 367 Talents trained in Health & Security industry standards
  • 16031_verzameling pictogrammen_annual report deel 2 40 Talents designated as expert coordinators in Health & Security
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